Terms and Conditions


By using our website, you agree to comply and be bound by the following terms and conditions of use. All information on this website is subject to change without notice. We reserve the right to disable this website at any time without notice.

Information, images and files found on our website are protected by copyright and trademark law. All materials taken from our website shall not be modified in any way. This includes removal of details/logo/branding theme in relation to our company and products for any form of reproduction use. All trademarks reproduced in this website are acknowledged.

All content on this website may contain technical, photographical, typographical and other errors or inaccuracies. Understand that any of these errors are unintentional and we will not be held liable to any loss in property damages or financial damages resulting from these errors.

All account holders may only share login details with employees under the same company. Sharing your login details or giving website access to non-account holders is strictly prohibited. 
We may refuse to process a transaction or cater our services to anyone at any time at our sole discretion. We reserve the right to terminate any customer account if we feel that a customer is being dishonest or misusing this website and it’s information in any way.

Product, Stock, Purchasing & Pricing
All products sold on our website are certified to Australian standards and must be installed by a licensed electrician. We will not be held responsible for any injuries or death caused by installing any products purchased through us.
As a wholesale supplier, we constantly try to maintain all our stock at a certain level. For products that run out of stock, please contact us directly for lead time. 
Products on backorder will be dispatched when we receive them, lead time may be up to 8 weeks. 
All quotes are price indication only. Additional costs may incur if there are variations on the product, lead time, freight method and more. 
All stock level and pricing may change at any time. We reserve the right not to honour prices prior to the increased pricing. 
All prices listed are exclusive of GST. Please note the GST amount when getting quotes or invoices from us. 
Cancellation of products on backorder may incur a restocking fee.

Order Shipment
Shipping and handling charges may apply to all orders not collected in person at our warehouse. These charges may vary. If and where applicable, these charges may be added to your invoice even if they do not show on the quote or shopping cart. It is your responsibility to check these costs listed on your invoice prior to making payment. We will not be liable for any loss suffered from a wrong order placed by you. We reserve the right not to compensate the loss incurred due to late delivery by our freight carrier partners. 

All purchases on this website must be paid at check out unless you have an approved credit account with Boss Illumination Australia. All unpaid orders will not be processed. 
Payments can be made by EFT, debit card or credit card. For credit card payments, we reserve the right to charge a credit card processing fee. 
For customers on a credit account, please refer to the terms and conditions as stated on the Credit Application Form.